Speaking today at a CES event in Las Vegas, Twitterâs director of product management, Suzanne Xie, unveiled some new changes that are coming to the platform this year, focusing specifically on conversations.
Xie says Twitter is adding a new setting for âconversation participantsâ right on the compose screen. It has four options: âGlobal, Group, Panel, and Statement.â Global lets anybody reply, Group is for people you follow and mention, Panel is people you specifically mention in the tweet, and Statement simply allows you to post a tweet and receive no replies. (No word on whether Statement also automatically formats your tweet as a classic iPhone Notes app apology, but it should.)
Xie says that Twitter is âin the process of doing research on the featureâ and that âthe mock ups are going to be part of an experiment weâre going to runâ in the first quarter. It will take learnings from that experiment and use them to launch the feature globally later this year.
âGetting ratioâd, getting dunked on, the dynamics that happen that we think arenât as healthy are definitely part of ⌠our thinking about this,â Xie says. When asked if thereâs a concern if the ability to limit replies could mean misinformation couldnât be as easily rebutted, Xie gestured to the ability to quote tweet as one possible resolution, but itâs âsomething weâre going to be watching really closely as we experiment.â
Itâs an important feature, one my colleague Casey Newton characterizes as the ânarrowcastingâ of tweets. Just as Facebook has been pushing users to use its private groups feature, Twitter wants to give users the option to limit the spread of their tweets. Twitterâs solution is a more interesting middle ground between public and private, focused on the distribution of the tweet instead of permissions to see it.
Another feature thatâs coming is a specific conversation view, including threading. The goal is to put all of a conversation âon one screen.â The screen has lines meant to easily lead you through replies and also call out specific authors.
Xie says that the conversation interface that was initially trialed in the âlittle tâ public prototype beta app will come to the main Twitter app in the coming months.
Rob Bishop, a product manager at Twitter, then recapped Twitterâs ability to follow âtopicsâ instead of just users. Soon, when you see a tweet about a certain topic from somebody you follow, Twitter may surface a button to prompt you to follow that specific topic under the tweet.
Bishop says Twitter takes a âdata-drivenâ approach to choosing which topics youâre able to follow. He says that Twitter is starting with non-political topics in order to fully understand how users react to the feature and study how its algorithms work at scale, which is perhaps a nod to concerns that trending topics can potentially have outsized impacts on elections.
Twitter is also continuing to pay more long-needed attention to its lists features. Users will be able to customize the display of lists, and Twitter will also start making screens that make it easier to find lists.
Head of product Kayvon Beykpour says that Twitter has âpicked up the paceâ of product development and hopes to continue that pace. He also says that Twitter is âcommitted to being open and transparent and doing our work in the public more than ever before,â which explains why he and others have been so vocal lately about what itâs doing with the platform â including the release of an experimental beta app.
âTwitterâs purpose is to serve public conversation,â Beykpour says. He argues that Twitterâs priorities are âhealth, conversations, and interestsâ and that those are the priorities that steer its product development choices. (The ability to edit tweets, apparently, has a fairly low impact on those metrics.)
Beykpour also recapped Twitterâs development work over 2019. He pointed out that, right now, over 50 percent of tweets the company removes for terms of service violations happen proactively, without users needing to report them. Thatâs a huge increase from the year before. He also pointed out Twitterâs recent feature that lets people hide replies to their tweets.
Beykpour characterizes following some users as a âproxyâ for following topics of interest. For example, if you follow a political reporter, what youâre really looking to do is follow politics. So Twitter supports following a topic now, instead of just users.
CES is an odd place for Twitter, which, so far as I know, doesnât make any consumer electronics. But what most companies want to do at CES is make deals, not show off products to press. Twitter is definitely trying to do that here. Its space at the swank Cosmopolitan hotel is perhaps the calmest and nicest CES room Iâve been in this year.
Twitter announced that it will again broadcast the pre-show for the Oscars red carpet in collaboration with ABC and the Grammys pre-show with CBS. It will also continue its NBA partnership with a âmulti-year dealâ that will have live streams of 20 NBA games as well as offering highlight clips. It will localize some of those clips for each country, including commentary in a local language. And as the 2020 Summer Olympics approach, Twitter says itâll work closely with NBC, and NBC will feature Twitter content. Thatâs three major US networks working with Twitter this year, if youâre keeping count.