For the second time in three months, the NatWest banking app has suffered technical issues, leaving some customers unable to make payments or fund transfers on Friday morning.
More than a thousand disgruntled customers registered problems on the DownDetector site, beginning at around 7:00am, with 67% citing mobile banking as the issue and 20% funds transfers.
The problem, which NatWest says was fixed by around 9:30am, came on payday for millions of Brits.
The NatWest help team on X have been busy fielding complaints, including from customers desperate to secure tickets for the Oasis reunion:
https://twitter.com/Rammer/status/1829402412844523972?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1829402412844523972%7Ctwgr%5E439011177fbd3c75028c6876604df97b1ac6c98a%7Ctwcon%5Es1&ref_url=https%3A%2F%2Fwww.finextra.com%2Fnewsarticle%2F44654%2Fnatwest-app-glitch-leaves-customers-unable-to-make-payments
This is NatWest’s second app failure in quick succession: at the end of May thousands of customers reported that they couldn’t access mobile and online banking services.
Looking to expand its partner community, Nuke From Orbit has launched its Partner Portal to make it easy for prospective firms to protect their customers from...
Strivr, an enterprise extended reality (XR) platform, has unveiled a turnkey, off-the-shelf immersive learning bundle for retail banking and financial services.
Strivr, founded in 2015 and...
Disney will report its fiscal fourth-quarter earnings before the bell on Thursday, and Wall Street will be paying close attention to the state of its...
Disney will report its fiscal fourth-quarter earnings before the bell on Thursday, and Wall Street will be paying close attention to the state of its...
