NatWest app glitch leaves customers unable to make payments

For the second time in three months, the NatWest banking app has suffered technical issues, leaving some customers unable to make payments or fund transfers on Friday morning. More than a thousand disgruntled customers registered problems on the DownDetector site, beginning at around 7:00am, with 67% citing mobile banking as the issue and 20% funds transfers. The problem, which NatWest says was fixed by around 9:30am, came on payday for millions of Brits. The NatWest help team on X have been busy fielding complaints, including from customers desperate to secure tickets for the Oasis reunion: https://twitter.com/Rammer/status/1829402412844523972?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1829402412844523972%7Ctwgr%5E439011177fbd3c75028c6876604df97b1ac6c98a%7Ctwcon%5Es1&ref_url=https%3A%2F%2Fwww.finextra.com%2Fnewsarticle%2F44654%2Fnatwest-app-glitch-leaves-customers-unable-to-make-payments This is NatWest’s second app failure in quick succession: at the end of May thousands of customers reported that they couldn’t access mobile and online banking services.